The questions we hear most
Is this AI doing diagnosis?
No. We use AI to reduce information overload, not to undertake any diagnosis or make any suggestions. You guide us with what you are looking for and we help you find it quickly and reliably.
I’m nervous about patient data. Does this require lots of permissions and IT help?
As long as you are treating patients, a Business Associate Agreement is all you need to get started. This gives us permission to find information on your patients under HIPAA.
You can also upload records on our secure portal or fax us. We can work with your PA and have you running within an hour - without a call to IT (unless you want to!).
What about my EMR?
We work with your existing EMR and reduce the time you spend trawling through it. We can send reports to your EMR so documentation is comprehensive and auditable.
I’m nervous about AI. Is it safe and private?
We set up a private and HIPAA compliant instance of AI that is exclusively for your practice. It does not share your patients’ data and only you can access it.
How do you know if this is reliable?
We have been working on this for over a year and have logged over 4,000 hours of clinical validation across three sites.
What if I have a new patient that I know nothing about?
That’s where we help the most. We plug into national data networks to help you find the information you need.
Why are you doing this?
Widespread EMR adoption has led to an explosion in medical record content. Every time a patient gets care, every subsequent clinician spends more time clicking. This is sapping the joy of clinical work.
A transplant nephrologist we work with gets paid $117 for a consult that requires 1.5 hours of record reading. Procedures are being canceled as information patients have already can’t be found. The list goes on. No one went through medical school for this.
Who is behind this?
Our team is made up of top researchers from Carnegie Mellon, Berkeley, MIT, Harvard and Oscar Health. Our clinical community practices across Mt Sinai, UPMC, UMass and Dignity Health. We are generously backed by investors who are clinicians and run major health systems. Read more about our team here.